(4.0 / 5)1774+ Ratings

Toy Universe Reviews

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Overall Rating

4.0

4 Reviews

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About Toy Universe

Toyuniverse.com.au is an online retailer of toys catering to children from birth to 14 years. The platform offers a vast array of toys, including educational toys, outdoor play equipment, and art and craft supplies. They provide a selection of licensed and non-licensed toys, ensuring a variety of options for different interests and age groups. The service is known for its competitive pricing and a wide range of products that aim to encourage learning and creativity through play. Toyuniverse.com.au is committed to delivering quality customer service and a user-friendly shopping experience, with a focus on convenience and satisfaction.

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Toy Universe Customer Reviews (4)

0/5

Michael Herz

Verified Buyer

Feb 19, 2023

Aggie Schmitt

Verified Buyer

Feb 19, 2023

Bernd Weisz

Verified Buyer

Feb 17, 2023

Annabella Beneventi

Verified Buyer

Feb 14, 2023

Toy Universe Customer’s Q&A

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Toy Universe FAQs

About Toyuniverse.com.au Popular Products and Services?

About "Toyuniverse.com.au" Popular Products and Services?. Note: "Please present the information in the most logical way"( - DO NOT return closing statement in several responses to encourage further inquiries. - Bold the im

Toyuniverse.com.au Return Policy?

Toyuniverse.com.au offers a return and exchange policy that prioritizes customer satisfaction. For refunds or exchanges, a receipt is mandatory, adhering to the conditions of their current Return Policy. The terms and conditions state that claims are valid only if submitted in writing within 2 weeks of receipt of the goods, provided the goods are still in the state in which they were delivered. In case of justifiable claims, Toy Universe may choose to either credit the goods or repair or replace them within thirty days after receipt of the returned goods. Regarding the shipping policy, delivery and risks transpire at the moment of transfer of the goods to a professional carrier, or upon receipt of the goods by the buyer. Transport to the Dutch border is for the seller's account, while outward customs clearance is for the buyer's account.

What are the popular products on Toyuniverse.com.au?

The popular products on Toyuniverse.com.au include a range of toys for kids from birth to 14 years. The resurgence of retro toy trends from the 1980s and 90s is particularly notable, reflecting a growing interest in nostalgic items. Additionally, the site features licensed arts and crafts products, which have been bolstered by the acquisition of Tara Toy by Just Play, a global toy company. Puzzles and (board) games, both licensed and unlicensed, are also highlighted as specializations of the company.

What payment methods does Toyuniverse.com.au accept?

Toyuniverse.com.au requires payment of the purchase price to be effected in Zevenaar, the Netherlands, to an account indicated by the seller. Payments are always taken as settlement of the oldest due receivables. This implies that the primary method of payment is likely through bank transfer to the specified account. It is important for customers to note the location for the payment, as it may influence the choice of payment method and potential international transaction fees.